Who we are
We are Moors & Moor Tours. Our website address is: https://moorstoursdartmoor.co.uk.
What personal data we collect and why we collect it
When using our website, or completing any of our forms, the personal information other than business information that we collect may include your name, address, email address, IP address and information regarding what pages you have accessed on our website and when.
How we will use your information collected
Your personal information for a number of reasons including:
- to provide you with information about our services
- to provide you with the most user-friendly online experience
- to contact you about a submission you have made
- to use IP addresses and device identifiers to identify the location of users, to block disruptive use, to establish the number of visits from different countries and to determine whether you are accessing our services from the UK or not
- for analysis and research purposes so that we can improve our service to you
- We will not sell or share your personal information with any third party in any circumstances
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
When will we contact you?
We may contact you in relation to any contact or enquiry you submit to us when using our website and online services. This also relates to any personal information you provide to us by phone, SMS, email, or any other correspondence or in person.
We will only contact you with for marketing purposes if you have given us the permission to do so. This may include personalised messages about special offers, news or new services.
Offensive or inappropriate content
If anything deemed to be offensive is posted on the Moors & Moor website, social media or other social channels, we reserve the right to remove the said content.
Should we believe anything posted be in breach of any laws, hate speech or similar we may disclose your personal information to the relevant authorities or internet provider.
Should anyone aged 18 or under wish to send personal information or make any enquiries of us, they should request a parent or guardian to get in touch on their behalf. This relates to all forms of contact.
How long will my data be kept for and can I ask for it to be deleted?
According to GDPR2016 your personal information should only be kept as long as is necessary and should be set out if there is any contract between yourself and us.
You may ask for us to delete your contact information by request via contact us form, email or phone.
Updates to our terms and policy
This Policy may be updated occasionally. Therefore we suggest you re-read it every time you submit any personal information to us. You will see the date of the latest update at the bottom of this page.
Social media ads
Your personal information may be used to provide you with targeted ads or marketing which may be of interest to you. Eg:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
- FACEBOOK – https://www.facebook.com/settings/?tab=ads
- GOOGLE – https://www.google.com/settings/ads/anonymous
- BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Should you have any comments or questions about this policy or otherwise please do get in touch with us via our contact us form.